For agencies and partners
Staffing firms, implementation partners, and documentation agencies can bring Doc & Writer in under contract or subcontract.
Ways to work together
Contract through your firm
Knowledge management lead, technical program manager, and senior technical writer roles, corp to corp through AJD Holdings LLC or W2 through your firm.
Subcontracted delivery
Help center content, knowledge base cleanup before an AI agent launch, or a content migration inside your client engagement, under your brand if you prefer.
Referrals
We pay a referral fee when a client you introduce starts an audit or the monthly plan. Ask for terms.
Capabilities statement
- Company
- AJD Holdings LLC, doing business as Doc & Writer. Founded 2020. Orange County, California.
- Founder
- Alexander Dade, PMP (alexanderdade.com)
- Services
- Help center and AI agent answer audits, article rewrites, knowledge governance with owners and review dates, release documentation, onboarding and implementation guides, knowledge base migrations, program management for support operations.
- Platforms
- Salesforce Knowledge and Agentforce, Confluence, SharePoint, Adobe Experience Manager Guides, Heretto, DITA XML, Git and Markdown, Jira, Azure DevOps, Power Automate.
- Selected results
- Case accuracy from 88% to 96% across 15+ markets (Meta). Client escalations down 90% in 60 days (Meta). Knowledge base adoption up 5x after a migration for 10,000+ users (O‑I Glass). Content migrated to Adobe Experience Manager Guides across 12 product lines (Hunter Douglas).
- Credentials
- PMP. BA, Professional, Technical, Business and Scientific Writing, University of Wisconsin-Milwaukee. Atlassian Agile Project Management.
- Contact
- support@docandwriter.com
www.docandwriter.com